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Hanover Community Bank Opens for Business in Garden City Park

February 13, 2009
Published in the Floral Park Dispatch - Garden City Life - Mineola American

New Approach:
'Dialogue Banking'


Mineola-based architecture firm, JRS Architects, which has designed a handful of unique, state-of-the-art banks in the United States, helped interpret Hanover Community Bank's vision to create a banking floor resembling a hotel lobby.

Hanover Community Bank announced the public opening of its first branch, headquartered at 2131 Jericho Turnpike in Garden City Park, Long Island. Chartered as a New York State Bank by the New York Banking Board with FDIC insurance, deposits at the bank are FDIC-insured up to $250,000.

Hanover Community Bank is the first bank of its kind on Long Island to offer "dialogue banking" to customers, with no tellers, no lines, no cash drawers and no barriers. Hanover Community Bankers will instead work intimately and directly with customers to take care of all of their banking needs.

As part of its launch, Hanover Community Bank will offer consumers a special introductory CD rate: for a 6 Month CD with a $500 minimum required balance, the Annual Percentage Yield (APY) is 3.00%; 12 Month CD APY is 3.50%; 24 Month CD APY is 3.75%; and 60 Month CD APY is $4.00%.

"This bank has been more than two years in the making. We have the support of about 120 stockholders, almost all from the New York metro area," states James Jacovatos, President, Hanover Community Bank. "Hanover Community Bank is a local bank with local officers and local directors ready to serve local residents and businesses."

Hanover Community Bank's custom-tailored business strategy includes teaching its bankers to always be on "stage" and to treat their customers as guests. "Our objective is to have our customers like their bank and enjoy banking," asserts Jacovatos.

Upon entering Hanover Community Bank, customers are greeted by a Hanover Community Banker and then escorted to a comfortable, ergonomically correct work station to conduct their business. With no tellers at the bank, customers will work directly with their Community Banker, who will efficiently take care of their business without ever having to leave his or her work area. Whether the customer needs to order checks or open a CD - all transactions will be fully automated. With this time savings, Community Bankers will have more time to talk with their customers to get to know their financial needs. If a slight wait to meet a Community Banker does exist, customers will be invited to have coffee or go online in the bank's Wifi-enabled lounge area.

"Customers want and need attention again," says Gena Stanisic, Marketing Director, Hanover Community Bank. "Our plan is to develop programs to fit our customers' financial needs and goals. To know us, 'know your customer' means everything."

Founded by James Jacovatos, President and CEO, Robert Long, Executive Vice President and Mathew Mathai, Executive Vice President, Hanover Community Bank will offer a full array of financial products and highly personalized services set apart by state-of-the-art technology and design.

Mineola-based architecture firm, JRS Architects, which has designed a handful of unique, state-of-the-art banks in the United States, helped interpret Hanover Community Bank's vision to create a banking floor resembling a hotel lobby. "The exceptional design sets a new standard of banking on Long Island," asserts Robert Long, Executive Vice President, Hanover Community Bank. "We gave thought to the ergonomics of the new banking transaction and set out to find the best, technologically advanced, state-of-the-art machinery to support it. While seated alongside the customer, the Hanover Community Banker doesn't even have to leave his or her seat to deposit a customer's check."

Hanover Community Bank will offer a host of personal and business banking products and services. "Customers will not miss out on any banking products that they could otherwise access at a large, money-center bank," states Stanisic.

Hanover Community Bank is located at 2131 Jericho Turnpike in Garden City Park, Long Island, New York. The direct dial is 516/248-4868.

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